GuideAI handles client onboarding, answers product questions, and files support tickets automatically. Your team gets 8+ hours back every week to focus on renewals, expansions, and the work that actually moves the needle.
The same problems, every day. And they don't scale.
Your CS team spends hours every day answering the same 'how do I...' questions instead of driving strategic outcomes for your biggest accounts.
Every new client gets the same manual walkthrough. Your team is the bottleneck, and onboarding quality drops as your book of business grows.
Issues get reported in Slack, email, and calls but never make it into your ticketing system. Context gets lost and clients get frustrated.
Renewals, expansions, and QBRs get deprioritized because your team is stuck firefighting basic support. Revenue opportunities slip away.
GuideAI does the heavy lifting so your team can do the high-impact work
GuideAI walks your clients through onboarding step by step, answering questions and completing setup actions on their behalf. Your CS team doesn't need to be on the call.
Clients ask a question in plain language and get an instant, accurate answer with on-screen guidance. No more Loom videos. No more scheduling a call.
When GuideAI can't resolve something, it automatically creates a ticket in your platform with full context: what the user tried, where they got stuck, and screenshots.
See which clients are stuck, which onboarding flows have the most drop-off, and how much time your team is saving week over week.
Here's what changes when your CS team has an AI agent
9:00 AM
A new client logs in for the first time. GuideAI greets them, understands their goal, and walks them through setup step by step. No CS call needed.
10:30 AM
An existing client asks a question inside the product. GuideAI answers instantly and shows them exactly where to click. Ticket avoided.
11:15 AM
A client hits an edge case GuideAI can't resolve. It creates a ticket in Zendesk with the user's session context, screenshots, and steps to reproduce.
1:00 PM
Instead of answering Slack messages all afternoon, your rep reviews adoption data, prepares an expansion pitch, and walks into the QBR ready.
3:00 PM
Your rep pulls up the client's activation metrics from GuideAI's dashboard. The data tells the story. The renewal closes itself.
SOC 2 in progress, end-to-end encryption, and role-based access control. Built for teams that handle sensitive client data.
GuideAI embeds directly into your product as a white-label layer. Your clients see your brand, not ours.
No 6-month implementation. Your team can be live with GuideAI in days, with a dedicated success manager to get you there.
Join the waitlist and be among the first to transform your onboarding experience
No credit card required. Early access coming soon.