Pay for outcomes, not usage
Put the execution system on a section of your business. You pay upfront for measurable results like fewer support tickets, higher application rates, and faster activation. No per-seat fees. No session counting.
Outcomes we deliver
- Reduce support tickets your team handles during onboarding
- Increase application completion and enrollment rates
- Accelerate time-to-activation for new accounts
- Improve adoption of time-sensitive product features
Single Outcome
Ideal for teams targeting one high-impact metric, like cutting support volume or lifting completion rates on a single flow.
One defined business outcome, scoped and guaranteed at contract signing.
What you get
End-to-end ownership of one agreed outcome with baseline measurement and reporting
Commitment
Upfront payment; we own delivery until the outcome is achieved or the contract term ends
- Outcome definition and baseline measurement
- The execution system scoped to your outcome (Sentinel, Simulations, Chat, Browser Automations)
- Omni-channel sequences (voice, text, on-screen, email)
- SOC 2 Type II infrastructure
- Quarterly outcome review and optimization
Outcome Program
For organizations running several critical flows (enrollment, applications, renewals), each tied to measurable business results.
Multiple linked outcomes across products, teams, or user segments.
What you get
Portfolio of 2–5 defined outcomes with cross-channel orchestration and unified analytics
Commitment
Annual upfront agreement; GuideAI owns execution across all scoped outcomes
- Everything in Single Outcome
- The full execution system across 2–5 outcome tracks
- Sentinel analytics and ongoing simulation optimization
- Priority support and dedicated success manager
- Executive reporting and custom integration coverage
Enterprise Outcomes
Retirement providers, payment processors, and insurers with complex compliance, volume, and multi-product requirements.
Portfolio-level outcomes for regulated industries and large-scale rollouts.
What you get
Custom outcome portfolio with SLAs, governance alignment, and optional dedicated deployment
Commitment
Negotiated upfront structure aligned to your forecast and procurement process
- Custom outcome definitions and success criteria
- Dedicated solution and success team
- Advanced security reviews and procurement support
- Optional on-premise or VPC deployment
- White-label and custom model training available
How pricing works
We scope a section of your business and the outcome that defines success, like reducing support tickets by 40% or increasing application completion by 25%. You pay upfront for GuideAI's execution system to own delivery end-to-end. No seat licenses, no session meters, no surprise overages.
Pricing FAQ
How does outcome-based pricing work?+
You define the business outcome you need, such as reducing support tickets by 40% or increasing application completion rates by 25%. We scope the outcome, establish a baseline, and you pay upfront for GuideAI to own delivery. We don't bill per seat or per session; you pay for the result.
What counts as an outcome?+
An outcome is a measurable business result tied to user behavior: fewer tickets routed to your team, higher completion rates on applications or enrollments, faster time-to-activation, or improved adoption of time-sensitive features. We agree on the metric, baseline, and target together before contract signing.
Why pay upfront instead of usage-based?+
Upfront pricing aligns incentives: we're accountable for delivering the outcome, not for maximizing touchpoints. Your finance team gets predictable costs, and our team is motivated to finish the job, not just run more sessions.
What if we don't hit the outcome?+
Every contract includes clear success criteria and measurement methodology agreed at signing. We work through omni-channel sequences (voice, text, on-screen, and email) to drive completion, and we optimize continuously. Specific remedies depend on your agreement; we'll walk through options during scoping.
Do you charge by user, seat, or session?+
No. Outcome-based pricing has no per-seat or per-session fees. You pay for the business result we commit to deliver.
What is included in the execution system?+
Every engagement runs the same system: Sentinel for workflow intelligence, Simulations for ongoing optimization, Chat Agent for client-facing guidance, Browser Automations for your internal power users, and Omni-Channel Task Completion for proactive outreach across voice, text, on-screen, and email.
Which industries do you focus on?+
We specialize in retirement providers, payment processors, and insurance companies: industries where complex onboarding, enrollment, and application flows directly impact revenue and support costs.