Support, issues & complaints

GuideAI Technologies, Inc. provides the GuideAI platform to organizations that want AI-guided onboarding and product adoption. This page describes what we offer and how you can reach us about problems, issues, or complaints.

Services & software

GuideAI is a cloud software platform for real-time AI guidance inside your product, including voice and text agents, onboarding analytics, and workflow automation. Capabilities are summarized on our Products page and across Pricing, Use cases, and Security.

How to contact us

Use either channel below—both create a record we can track.

  1. Email. Send from your work inbox to phil@getguide.ai. Include your organization name, a short subject line, and enough detail for us to investigate (what happened, what you expected, and any relevant times or URLs).
  2. Web form. Submit the secure form on this page. We log every submission in our systems for support operations and audit purposes, and we respond using the email address you provide.

For privacy-specific requests, you may also use the contact methods listed in our Privacy Policy.

Submit a request

Submissions are stored securely for support and compliance purposes. See our Privacy Policy.